Enable Javascript For Full Site Functionality
Reviews for Premier Roofing

Read Our Reviews

At Premier Roofing and Exteriors, we appreciate the roofing reviews and recommendations received from our clientele throughout Grand Rapids and West Michigan. Here are a few samples, but please contact us for the latest roofing reviews from customers in your neighborhood.

Call: (616) 534-7680

Vern Hettinga

5 Stars on Google
Austin really delivered. Our roof is 25 years old and now is better than new. Austin, the foreman Kyle, and the entire crew did an outstanding job on the roofing and on the cleanup. Thank for a job well done.

Dmitri Altum

5 Stars on Google
Austin at Premier was a joy to work with. Very thorough in explanation to a first time home owner, made sure I understood what it would cost, how things could change, and what the process would look like start to finish. Despite some unforeseen issues with my roof, they were able to adjust quickly and finish in a single day with no problems.

Mary Capitano

5 Stars on Google
Highly recommend Premier Roofing. Dave came to my home on the same day I placed a call regarding a leak from my ceiling. He did a thorough evaluation of the problem on the roof, and provided a fair estimate within a day. Dave placed a tarp on the chimney/roof area of concern, which kept water from coming in until the leak could be repaired. The work was completed by George and Kyle when the weather permitted and they did a wonderful job. They were courteous and attentive to clean up. We've had a lot of rain since the job was completed, and I'm thrilled to report NO LEAKS! Communication with Dave is superb! He answered all of my questions and put my concerns at ease. He also kept me updated with the plan to get the job done. A big shout out to Premier Roofing! Mary Capitano

Becky W.

5 Stars on Google
Austin was able and willing to come by the same day we called to check out a roof leak we have. He was able to secure the leak and ceiling until Spring time when we are able to get the leak fixed. Thank you for taking the time to ensure our ceiling is safe until Spring. We appreciate the willingness to go above and beyond. Will definitely call and use this company again.

Robyn Bruining

5 Stars on Google
Premier was recommended via the web & another roofing company due to their expertise in flat roofs. Mike Horton was extremely professional and honest during his assessment and throughout the entire project. Because of his knowledge in multiple exterior areas, we decided to expand our project and are thrilled we did! From the initial quote, through the end of installation, we engaged with a project team focused on excellent craftsmanship & the desire to make us happy as homeowners. I truly appreciate their hard work and flexibility to complete our weather sensitive roofing replacement. I would highly recommend Premier & special thanks to Mike for leading the job!

Vern Hettinga

5 Star Google Review

Austin really delivered. Our roof is 25 years old and now is better than new. Austin, the foreman Kyle, and the entire crew did an outstanding job on the roofing and on the cleanup. Thank for a job well done.

Mary Capitano

5 Star Google Review

Highly recommend Premier Roofing. Dave came to my home on the same day I placed a call regarding a leak from my ceiling. He did a thorough evaluation of the problem on the roof, and provided a fair estimate within a day. Dave placed a tarp on the chimney/roof area of concern, which kept water from coming in until the leak could be repaired. The work was completed by George and Kyle when the weather permitted and they did a wonderful job. They were courteous and attentive to clean up. We've had a lot of rain since the job was completed, and I'm thrilled to report NO LEAKS! Communication with Dave is superb! He answered all of my questions and put my concerns at ease. He also kept me updated with the plan to get the job done. A big shout out to Premier Roofing! Mary Capitano

Joshua Meerman

5 Star Google Review

Ryan and his staff at Premier are on top of their game. Attention to detail, great communication and fixing the multiple problems that our roof had was a breeze for their staff. The install team, lead by Rick, was very professional and communicated to us throughout the whole process. If you are in West Michigan and need a roof or anything on the exterior of your house I would call Premier.

John Gorman

5 Star Google Review

Very responsive, professional, and knowledgeable. Offered good recommendations and advice. Honest and trustworthy. Made a minor repair to my roof at no cost, to avoid further damage caused from rain.

Kimberly Steigenga

5 Star Google Review

Highly recommend. Exceptional quality and attention to detail. Austin and the crews who did both my roof and siding replacement were all professional and hardworking. Everything turned out beautifully.

Ethan Clark

5 Star Google Review

Premier Roofing made it simple and seamless to work with them. From roof inspection for hail damage to coordinating with insurance to quick and timely installation of my new roof, I would recommend Premier Roofing to anyone for any of their roofing needs.

Kathleen Hodge

5 Star Google Review

Premier replaced our siding. Josh Bell helped us design the new siding and his install team did a great job replacing our siding, despite weather delays. They answered all our questions, as did Josh before, during and after installation. I would definitely call Premier again and recommend them. In fact we did recommend them to a neighbor.

Carey Taylor

5 Star Google Review

After a terrible storm in our area, Jim Kelly came out the next day to inspect the damages to our roof. He was attentive and detailed and provided everything directly to our insurance agent for a quick turn around and approval! The install was scheduled and the crew came and did an amazing job in just one day. The quality inspection came back great and the follow up from Jim's team was impeccable! Highly recommend Premier to anyone who is look for a job well done and to the highest quality! Thanks again to the entire Premier team!

Jim Stuberg

5 Star Google Review

Very competitive bid; showed up early and worked all day! Very professional and kept us informed the entire completion of job with texts, pictures and meetings. The best experience for having to have our roof replaced. Thanks Jared, Clay and Team!

Brian Ensink

5 Star Google Review

I'm very happy with my new roof. Before the sale Austin explained everything in detail. He even fixed a piece of loose siding -- no charge. There were a few delays due to weather but the project manager kept me informed about the updated schedule. The day of the project the crew arrived and worked quickly to strip and shingle the roof. The project manager kept me informed about progress and which wood boards they replaced. The final cleanup was also great. I'm happy with everything they did and recommend Premier for anyone who needs a new roof.

Joe Adamski

5 Star Google Review

Everyone from initial contact to the roofers were outstanding. The entire process took two weeks, much shorter than expected. Highly recommend Premier Roofing.

Jim Polak

5 Star Google Review

Great service every step of the way. From roof inspection to working with our insurance company to roof installation day. Excellent communication, quality workmanship, thorough post-installation cleanup.

Deb Karlek

5 Star Google Review

I had Premier Roofing come out and look at my roof which was leaking. They showed me exactly what was going on with it and what needed to be done. They were very professional and courteous. Their crew was outstanding and when they were done, you couldn't even tell they were there. I would highly recommend Premier Roofing!

Kristen Woodward

5 Star Google Review

Absolutely amazing experience with Premier! We had a tree fall on our home and had to have the whole roof replaced. They worked directly with our insurance company and made the whole process so easy. The roof looks incredible and Jorge's team did a fantastic job and were so friendly and nice. I was worried about our puppy getting scared with the noise so the team kept me up-to-date through the whole process and let me know well in advance when they were going to be here. My husband and I are both impressed and grateful we chose such a good company to do our roof. We will definitely be using them again in the future!

Dmitri Altum

5 Star Google Review

Austin at Premier was a joy to work with. Very thorough in explanation to a first time home owner, made sure I understood what it would cost, how things could change, and what the process would look like start to finish. Despite some unforeseen issues with my roof, they were able to adjust quickly and finish in a single day with no problems.

Josh Wills

5 Star Google Review

Austin and the team at Premier did a top notch job on our roof and gutters. We couldn't be happier with how everything turned out. Austin went above and beyond to make sure we were updated through the entire process and welcomed any and all questions we had. Before the job even started we had full confidence in the team at Premier. Professional, friendly, and honest. We plan to use Premier again for any roofing or exterior work in the future.

Jade Rossback

5 Star Google Review

Had a great experience with Premier! Was told by a different roofing company out of Troy, MI that my insurance company would not work with them yet when I spoke to Mike Horton at Premier, he worked with my insurance company with no issues. Both Mike and Dave Gater were great with communication thru the entire process. The roofing crew was very friendly to my family and worked very hard to do a great job. I'd recommend Premier Roofing in a heartbeat to anyone that has roofing needs!

Joshua Moschan

5 Star Google Review

Austin was a huge help.I am currently working 1000 miles away from home and my wife told me we have water coming in the ceiling. I called him and he came over a few days later. Most of the time when you call a roofer they are only interested in doing the whole roof and don’t want to mess around with a repair. I am grateful