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Read Our Reviews
At Premier Roofing and Exteriors, we appreciate the roofing reviews and recommendations received from our clientele throughout Grand Rapids and West Michigan. Here are a few samples, but please contact us for the latest roofing reviews from customers in your neighborhood.
now is better than new
Austin really delivered. Our roof is 25 years old and now is better than new. Austin, the foreman Kyle, and the entire crew did an outstanding job on the roofing and on the cleanup. Thank for a job well done.
I'm thrilled to report NO LEAKS!
Highly recommend Premier Roofing. Dave came to my home on the same day I placed a call regarding a leak from my ceiling. He did a thorough evaluation of the problem on the roof, and provided a fair estimate within a day. Dave placed a tarp on the chi...
Highly recommend Premier Roofing. Dave came to my home on the same day I placed a call regarding a leak from my ceiling. He did a thorough evaluation of the problem on the roof, and provided a fair estimate within a day. Dave placed a tarp on the chimney/roof area of concern, which kept water from coming in until the leak could be repaired. The work was completed by George and Kyle when the weather permitted and they did a wonderful job. They were courteous and attentive to clean up. We've had a lot of rain since the job was completed, and I'm thrilled to report NO LEAKS! Communication with Dave is superb! He answered all of my questions and put my concerns at ease. He also kept me updated with the plan to get the job done. A big shout out to Premier Roofing! Mary Capitano
on top of their game
Ryan and his staff at Premier are on top of their game. Attention to detail, great communication and fixing the multiple problems that our roof had was a breeze for their staff. The install team, lead by Rick, was very professional and communicated t...
Ryan and his staff at Premier are on top of their game. Attention to detail, great communication and fixing the multiple problems that our roof had was a breeze for their staff. The install team, lead by Rick, was very professional and communicated to us throughout the whole process. If you are in West Michigan and need a roof or anything on the exterior of your house I would call Premier.
A whole roof was put on in like 9 hours
Working with Premier Roofing was a pleasure from beginning to end. Everything was so smooth and I just answered questions they did all the work even insurance things. A whole roof was put on our house in like 9 hours and cleanup was exceptional. Th...
Working with Premier Roofing was a pleasure from beginning to end. Everything was so smooth and I just answered questions they did all the work even insurance things. A whole roof was put on our house in like 9 hours and cleanup was exceptional. Thank you so much to Mike who got us started, to Kyle and his crew who got us through to the end. We love our new roof.
We FINALLY got our roof done
After our first roofing company basically ghosted us, and getting the run around from our insurance company. We FINALLY got our roof done. Thank you to Josh who picked up the pieces the other roofing company left and helped us continue the fight wit...
After our first roofing company basically ghosted us, and getting the run around from our insurance company. We FINALLY got our roof done. Thank you to Josh who picked up the pieces the other roofing company left and helped us continue the fight with our insurance company. He did an amazing job and was great to work with. Thank you to Kyle and his crew for doing a fabulous and profession job when it came to putting the roof on. We had a great experience with Premier and highly recommend them.
Made a minor repair at no cost
Very responsive, professional, and knowledgeable. Offered good recommendations and advice. Honest and trustworthy. Made a minor repair to my roof at no cost, to avoid further damage caused from rain.
Exceptional quality and attention to detail
Highly recommend. Exceptional quality and attention to detail. Austin and the crews who did both my roof and siding replacement were all professional and hardworking. Everything turned out beautifully.
simple and seamless to work with them
Premier Roofing made it simple and seamless to work with them. From roof inspection for hail damage to coordinating with insurance to quick and timely installation of my new roof, I would recommend Premier Roofing to anyone for any of their roofing needs.
we did recommend them to a neighbor
Premier replaced our siding. Josh Bell helped us design the new siding and his install team did a great job replacing our siding, despite weather delays. They answered all our questions, as did Josh before, during and after installation. I would defi...
Premier replaced our siding. Josh Bell helped us design the new siding and his install team did a great job replacing our siding, despite weather delays. They answered all our questions, as did Josh before, during and after installation. I would definitely call Premier again and recommend them. In fact we did recommend them to a neighbor.
an amazing job in just one day
After a terrible storm in our area, Jim Kelly came out the next day to inspect the damages to our roof. He was attentive and detailed and provided everything directly to our insurance agent for a quick turn around and approval! The install was schedu...
After a terrible storm in our area, Jim Kelly came out the next day to inspect the damages to our roof. He was attentive and detailed and provided everything directly to our insurance agent for a quick turn around and approval! The install was scheduled and the crew came and did an amazing job in just one day. The quality inspection came back great and the follow up from Jim's team was impeccable! Highly recommend Premier to anyone who is look for a job well done and to the highest quality! Thanks again to the entire Premier team!
showed up early and worked all day!
Very competitive bid; showed up early and worked all day! Very professional and kept us informed the entire completion of job with texts, pictures and meetings. The best experience for having to have our roof replaced. Thanks Jared, Clay and Team!
The final cleanup was also great
I'm very happy with my new roof. Before the sale Austin explained everything in detail. He even fixed a piece of loose siding -- no charge. There were a few delays due to weather but the project manager kept me informed about the updated schedule. Th...
I'm very happy with my new roof. Before the sale Austin explained everything in detail. He even fixed a piece of loose siding -- no charge. There were a few delays due to weather but the project manager kept me informed about the updated schedule. The day of the project the crew arrived and worked quickly to strip and shingle the roof. The project manager kept me informed about progress and which wood boards they replaced. The final cleanup was also great. I'm happy with everything they did and recommend Premier for anyone who needs a new roof.
much shorter than expected
Everyone from initial contact to the roofers were outstanding. The entire process took two weeks, much shorter than expected. Highly recommend Premier Roofing.
Great service every step of the way
Great service every step of the way. From roof inspection to working with our insurance company to roof installation day. Excellent communication, quality workmanship, thorough post-installation cleanup.
you couldn't even tell they were there
I had Premier Roofing come out and look at my roof which was leaking. They showed me exactly what was going on with it and what needed to be done. They were very professional and courteous. Their crew was outstanding and when they were done, you coul...
I had Premier Roofing come out and look at my roof which was leaking. They showed me exactly what was going on with it and what needed to be done. They were very professional and courteous. Their crew was outstanding and when they were done, you couldn't even tell they were there. I would highly recommend Premier Roofing!
made the whole process so easy
Absolutely amazing experience with Premier! We had a tree fall on our home and had to have the whole roof replaced. They worked directly with our insurance company and made the whole process so easy. The roof looks incredible and Jorge's team did a...
Absolutely amazing experience with Premier! We had a tree fall on our home and had to have the whole roof replaced. They worked directly with our insurance company and made the whole process so easy. The roof looks incredible and Jorge's team did a fantastic job and were so friendly and nice. I was worried about our puppy getting scared with the noise so the team kept me up-to-date through the whole process and let me know well in advance when they were going to be here. My husband and I are both impressed and grateful we chose such a good company to do our roof. We will definitely be using them again in the future!
able to adjust quickly and finish in a single day
Austin at Premier was a joy to work with. Very thorough in explanation to a first time home owner, made sure I understood what it would cost, how things could change, and what the process would look like start to finish. Despite some unforeseen issue...
Austin at Premier was a joy to work with. Very thorough in explanation to a first time home owner, made sure I understood what it would cost, how things could change, and what the process would look like start to finish. Despite some unforeseen issues with my roof, they were able to adjust quickly and finish in a single day with no problems.
went above and beyond
Austin and the team at Premier did a top notch job on our roof and gutters. We couldn't be happier with how everything turned out. Austin went above and beyond to make sure we were updated through the entire process and welcomed any and all questions...
Austin and the team at Premier did a top notch job on our roof and gutters. We couldn't be happier with how everything turned out. Austin went above and beyond to make sure we were updated through the entire process and welcomed any and all questions we had. Before the job even started we had full confidence in the team at Premier. Professional, friendly, and honest. We plan to use Premier again for any roofing or exterior work in the future.