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Read Our Reviews
At Premier Roofing and Exteriors, we appreciate the roofing reviews and recommendations received from our clientele throughout Grand Rapids and West Michigan. Here are a few samples, but please contact us for the latest roofing reviews from customers in your neighborhood.
a new roof in one day and it's beautiful
Premier Roofing replaced the roof on my daughter's home and shed. I must say the team tasked with the job was more than outstanding. They arrived at about 7AM and immediately began work, hard work. The speed and professionalism at which they approac...
Premier Roofing replaced the roof on my daughter's home and shed. I must say the team tasked with the job was more than outstanding. They arrived at about 7AM and immediately began work, hard work. The speed and professionalism at which they approached the task was absolutely amazing to see. The entire crew worked as a team. They helped one another, smiled and even sang as they accomplished very difficult work not to mention heavy lifting. Not one word of discontent was uttered. The result was a new roof in one day and it's beautiful. I highly recommend Premier Roofing.
made the simple fix on the spot- for free!
I'm amazed by this place! Night and day difference between Premier Roofing and other roofing companies. Instead of using sales tactics to try to get us to buy a whole new roof or things that we don't necessarily need, we were met with an expert probl...
I'm amazed by this place! Night and day difference between Premier Roofing and other roofing companies. Instead of using sales tactics to try to get us to buy a whole new roof or things that we don't necessarily need, we were met with an expert problem solver who pinpointed the problem we were having and made the simple fix on the spot- for free! The leak in our bathroom ended up being caused by a barely noticeable nail in our roof that had not gone through to a board and caused a tiny hole. We greatly appreciate David's troubleshooting and fast delivery of a solution.
Came over late on a Friday
Dana was tremendous. Very personable and responsive to our roofing needs. Came over late on a Friday to get us taken care of before wet and snowy weather came in and did great work. I would highly recommend Dana and Premier.
I love my new shingled roof!!
The crew was fantastic! They did an awesome job! Austin and Clayton were very friendly and made sure all questions were answered. I would definitely use this company again! Great job guys!! I love my new shingled roof!!Services:Roof inspection,Roof repair,Roof installation
hands on project manager
Premier was amazing to work with! I had severe damage from a hail storm and needed new siding, gutters, roof. Dana was a hands on project manager-always available for questions, went over our options in detail, worked with our insurance company and k...
Premier was amazing to work with! I had severe damage from a hail storm and needed new siding, gutters, roof. Dana was a hands on project manager-always available for questions, went over our options in detail, worked with our insurance company and kept us informed every step of the way. The work was done super fast, they protect the yard, driveway cleanup was amazing and everyone was very professional. Dana saved us money where he could and we highly recommend Premier as tell as Dana. Excellent products and services!
nothing short of phenomenal
Joshua Homrich was out contact for the estimate, questions, follow up, and the actual work. He was nothing short of phenomenal. He was always pleasant, upbeat, respectful, responsible, and addressed any of my concerns before, during, and after the w...
Joshua Homrich was out contact for the estimate, questions, follow up, and the actual work. He was nothing short of phenomenal. He was always pleasant, upbeat, respectful, responsible, and addressed any of my concerns before, during, and after the work. He personally inspected the roof issues by direct inspection on the roof and then oversaw their completion. I could not ask for more as he acted like my house was his own. The crew was thorough, personable, and cleaned up every bit of debris. I highly recommend Premier Roofing for any roofing need!
completed the job in 36 hours
They arrived the day before and unloaded materials seamlessly from the trailer. Then using the same cherry picker type device they hoisted the shingles and water shield on to the roof. The next day the team arrived at 7:30 AM, four hard working gen...
They arrived the day before and unloaded materials seamlessly from the trailer. Then using the same cherry picker type device they hoisted the shingles and water shield on to the roof. The next day the team arrived at 7:30 AM, four hard working gentlemen, and completed the job, shingles, flashing, roof boards where needed, and cleanup in 36 hours. They had two dumpsters and took all the old materials away. I cannot recommend them more highly, they were excellent.
not necessarily fun to spend
While not necessarily fun to spend the
Austin and the team made it easy
So, first roof we have had to replace and Austin and the team made it easy. We got multiple bids and they won the business and this two thumbs up recommendation.
did his detective work
Dana was not only extremely kind. He took the time to listen to the issues my home is having and then did his detective work to try and locate an unknown leak. He did a thorough job and I fully trust him! I would recommend him to anyone in my town!
quick to respond to all of my questions
A hail storm caused us to need a new roof and Austin was very helpful in walking us through the process. He was quick to respond to all of my questions. I would definitely recommend Premier Roofing.
high pressure sales tactics
We had called several companies for a roofing quote. Dana from Premier was the final company to come and look at our house. We had received some high pressure sales tactics from another company and I was wary of another high pressure experience.
convinced them to cover the additional cost
Premier roofing did a wonderful job replacing my roof, gutters, and an area of siding due to hail damage. I would use them again in a heartbeat. Austin Smoes was there throughout the whole process. He even contacted my insurance company when 55 extra...
Premier roofing did a wonderful job replacing my roof, gutters, and an area of siding due to hail damage. I would use them again in a heartbeat. Austin Smoes was there throughout the whole process. He even contacted my insurance company when 55 extra sheets of plywood were unexpectedly needed to finish the job and convinced them to cover the additional cost because it was unseen during the initial estimate.
Just a pleasure to watch the installation crew work
Just a pleasure to watch the installation crew work. The entire process from the rep who came out to give me the quote, the delivery of materials, the work done, the clean up and the follow up with the final inspection. The communication and professi...
Just a pleasure to watch the installation crew work. The entire process from the rep who came out to give me the quote, the delivery of materials, the work done, the clean up and the follow up with the final inspection. The communication and professionalism from beginning to end was fantastic from all parties involved in the process. a sincere thank you to Premier roofing.
stripped and installed 3000 sq ft in a day
I would definitely use Premier Roofing and Exteriors again. My experience was exceptional receiving new roofs on the house and garage, new gutters and repaired siding. Their employees are remarkable start with the accommodating, responsive and helpf...
I would definitely use Premier Roofing and Exteriors again. My experience was exceptional receiving new roofs on the house and garage, new gutters and repaired siding. Their employees are remarkable start with the accommodating, responsive and helpful sales manager, Dana; the timely and thorough project manager, Kyle; and the magnificent team of roofers that stripped and installed 3000 sq ft of roofing in a day. They arrived when they stated they would be here, they covered and protected all landscaping, notified me and replaced wood that needed to be replaced, and did a great job cleaning up at completion. It was a great experience.
uncovered all the things the last homeowner hid
Dana at Premier did an amazing job inspecting and quoting our roof. We had gotten other quotes but he really uncovered all the things the last homeowner hid, which would have definitely been unexpected expenses with no way to avoid them had we gone w...
Dana at Premier did an amazing job inspecting and quoting our roof. We had gotten other quotes but he really uncovered all the things the last homeowner hid, which would have definitely been unexpected expenses with no way to avoid them had we gone with another company. Other companies didn't even get in the attic before quoting us (and took longer to get the quote).
worked from 7:30 am to 7:15 pm
Hard working and knowledgeable crew. Left premises as it was before they came. They worked from 7:30 am to 7:15 pm just to make sure everything sealed up before rain came then came back to finish up next day. Great Team Work. They all knew what neede...
Hard working and knowledgeable crew. Left premises as it was before they came. They worked from 7:30 am to 7:15 pm just to make sure everything sealed up before rain came then came back to finish up next day. Great Team Work. They all knew what needed to be done and just did it. From Sales Rep. Joshua to the Work Crew top notch all the way!
hit the ball out of the park
Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over a...
Josh Bell and his crews hit the ball out of the park on our new roof. It gives me peace of mind that he gave us a thorough inspection. The guys at Premier are well trained and professional. Thank you for making me fall in love with my home all over again! Ill recommend you anytime.Services:Attic venting repairs,Roof repair for storm & wind damage,Gutter installation,Roof inspection,Attic venting,Roof repair,Roof installation,Attic venting installation,Roof damage repair