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Read Our Reviews
At Premier Roofing and Exteriors, we appreciate the roofing reviews and recommendations received from our clientele throughout Grand Rapids and West Michigan. Here are a few samples, but please contact us for the latest roofing reviews from customers in your neighborhood.
friendly, professional & knowledgeable
Nate came out to take a look at my home & give me an estimate. He was so friendly, professional & knowledgeable about everything and made it an enjoyable visit. It was also so great of him to take time to fix a faulty latch on one of my windows while...
Nate came out to take a look at my home & give me an estimate. He was so friendly, professional & knowledgeable about everything and made it an enjoyable visit. It was also so great of him to take time to fix a faulty latch on one of my windows while he was there. Thanks Again.
Great explanation and customer service!
Mike Horton from Premier came out to the house and did a roof inspection and minor repair. Great explanation and customer service! So happy I found Premier and use them for all my roofing needs.Services:Roof inspection,Roof repair
signed up with Premier on the spot!
We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked ...
We live in an area that had heavy hail damage this past spring and after inconsistent responses w/several other companies we signed up with Premier on the spot! They provided immediate responses, were on time, honest, and great to work with! Worked w/Jared specifically. Highly recommend! Can't wait to use them again for our future siding needs.
excellent quality of craftsmanship, quick turnaround
Great team! Super professional, responsive, excellent quality of craftsmanship, quick turnaround.
courteous, professional, and informative
Austin and Carlos of Premier were very courteous, professional, and informative resulting in an excellent final product of replacing roof skylight windows. I highly recommend them.
Their response time was unbelievable quick
I live in condominium so contact with Premier was handled by management company. Their response time was unbelievable quick. The inspection happened quickly and a possible issue with flashing was noticed. I was kept in the loop at all times and repai...
I live in condominium so contact with Premier was handled by management company. Their response time was unbelievable quick. The inspection happened quickly and a possible issue with flashing was noticed. I was kept in the loop at all times and repairs were made very soon. Im quite happy with the process, communication to me and quality of work.
Responded very quickly
Nate was a real pleasure to work with. Responded very quickly to my initial quote request, and continued to be responsive and professional throughout the process. Premier did a great job on our roof. Very pleased with Nate and Premier.
They were done by mid-afternoon!
We were thrilled with our new roof installation with Premier! From the beginning sales call with Austin to our completed project, clear and honest communication was outstanding. We really appreciated always being informed about the next steps. Everyt...
We were thrilled with our new roof installation with Premier! From the beginning sales call with Austin to our completed project, clear and honest communication was outstanding. We really appreciated always being informed about the next steps. Everything was done exactly on time as they promised. The crew under project manager Kyle was incredibly efficient and took great care to protect our yard while doing the whole project of stripping the roof, repairing where needed, and installing a beautiful new roof. They were done by mid-afternoon! Particularly pleased with Austin and his communication throughout the process, even coming after the job was completed to make sure everything was perfect (which it was). Highly recommend the team at Premier Roofing!
The cleanup was exceptional
We just had our roof replaced by Premier Roofing. Austin was amazing with his honest inspection and providing us a detailed estimate. The overall price was competitive and the installation crew did an outstanding job in placing a quality roof on af...
We just had our roof replaced by Premier Roofing. Austin was amazing with his honest inspection and providing us a detailed estimate. The overall price was competitive and the installation crew did an outstanding job in placing a quality roof on after 24 years with our old one. The cleanup was exceptional and when complete everything was back to normal. Austin communicated well throughout the process and even came back to reinspect everything to insure all was well. Overall, Austin , Clay, and the rest of the team were great! My wife and I are pleased and would highly recommend Premier Roofing to anyone!!
I could't be happier with the results!
We had a great experience with Premier Roofing & Exteriors! Austin was very responsive and polite. The guys who did the work were very respectful of the property and my requests. They did a great job on the gutters. I could't be happier with the resu...
We had a great experience with Premier Roofing & Exteriors! Austin was very responsive and polite. The guys who did the work were very respectful of the property and my requests. They did a great job on the gutters. I could't be happier with the results!Service:Gutter installation
They can handle any sized job
I have used David De Vries and Premier for several jobs on the residential properties that I manage around Grand Rapids, Michigan. For this particular job, we repaired and rebuilt chimneys, replaced the roof, and added gutters. They can handle any ...
I have used David De Vries and Premier for several jobs on the residential properties that I manage around Grand Rapids, Michigan. For this particular job, we repaired and rebuilt chimneys, replaced the roof, and added gutters. They can handle any sized job with various needs. Their staff and crews are hardworking and very professional.
The color of the roof is absolutely beautiful
So happy I went with this company to replace my roof. Dave was such a pleasure to work with and the team who put the roof on were great too!! The color of the roof is absolutely beautiful and I could not be more happy!Services:Roof repair for storm &...
So happy I went with this company to replace my roof. Dave was such a pleasure to work with and the team who put the roof on were great too!! The color of the roof is absolutely beautiful and I could not be more happy!Services:Roof repair for storm & wind damage,Roof inspection,Skylight installation,Roof installation
no leaks after two spring storms
We love our new roof and gutters from Premier Roofing and Exteriors. It looks great and no leaks after two spring storms since installation. From the first conversation with Austin from Premier to the finished job by one of their crews, everything w...
We love our new roof and gutters from Premier Roofing and Exteriors. It looks great and no leaks after two spring storms since installation. From the first conversation with Austin from Premier to the finished job by one of their crews, everything was done in a quality, professional manner. As Austin prepared the estimate, he checked out the underside of our roof through attic crawl spaces and then did a through walk of the roof. Personally I appreciated that Austin was willing to talk to me and give his initial sales presentation without my spouse here. He came back once we decided on Premier and talked to both of us about all the details. Our roof was completed in a day. Besides the dumpster and leftover supplies, there was no sign of how busy our house & yard were a few hours earlier. The clean up crew did a great job. We were not expecting our gutter installation for a week or two after the roof but they ended up getting installed the next day. At this point we are very happy with Premier and would not hesitate to recommend them to anyone that asks.
They treated us like family
Jared, Wayne and the crews were extremely helpful, courteous and professional throughout the whole process of roof and siding replacement. They treated us like family. We highly recommend them. With Premier, there is no need to look elsewhere!
the entire roof in one day
Due to a small leak in the middle of the winter I found myself searching for a roofing company. After calling Premier,Mike came out the same day and fixed the leak, and also informed me that a new roof is for sure in my near future. He gave me a pric...
Due to a small leak in the middle of the winter I found myself searching for a roofing company. After calling Premier,Mike came out the same day and fixed the leak, and also informed me that a new roof is for sure in my near future. He gave me a price estimate, explained and answered all my questions without being pushy or overbearing. After collecting several other estimates from different companies I decided to use Premier. Fast forward: Now I have the most amazing and beautiful roof and I am loving it! The roofing crew that came out to my house did the entire roof in one day ( I have a small house). All crew members were super friendly, polite, respectful of my property and absolutely knowledgeable of their profession. They worked very hard all day long and even did an amazing cleanup. They never stood still and I can truly and only give the highest praise!
Josh and Wayne were awesome to work with!
We had Premier replace our roof and our siding due to storm damage. They did a fantastic job. Special shout out to Josh and Wayne, they were awesome to work with!Services:Roof repair for storm & wind damage,Gutter installation,Roof inspection,Roof installation
Came over after the hail storm. No pressure, I called them back after deciding them to be the company and scheduled a roof. Every step when they said what was going to happen. It happened. Solid communications up front and throughout the process. The...
Came over after the hail storm. No pressure, I called them back after deciding them to be the company and scheduled a roof. Every step when they said what was going to happen. It happened. Solid communications up front and throughout the process. They took care of all of it. Roof, siding, and gutters. Seamless process between insurance and them. Highly recommended!
From beginning to completion, our experience with Premier was exceptional. Hail damage led to a new roof on our house and garage and some siding replacement. All work was excellent.Services:Gutter installation,Roof installation